Privacy Policy

A. Introduction

The privacy of our website visitors is very important to us, and we are committed to protecting it. This policy details what we do with your personal information. Consenting to our use of cookies in accordance with this policy during your first visit to our website allows us to use cookies every time you consult our site.

B. Source

This document was created using a SEQ Legal template (seqlegal.com) and has been modified by CityCosy Strasbourg (SAS OMNIA).

C. Collection of Personal Information

The following types of personal information may be collected, stored, and used:

Information about your computer, including your IP address, geographical location, browser type and version, and operating system; Information about your visits to and use of this website, including the referral source, length of visit, page views, and website navigation paths; Information such as your email address, which you provide to us when registering on the site; Information that you enter when creating a profile on our website, such as your name, profile picture, gender, date of birth, relationship status, interests and hobbies, educational background, and professional background; Information such as your name and email address, which you enter to subscribe to our emails and/or newsletters; Information that you enter when using the services of our website; Information generated while using our site, including when, how frequently, and under what circumstances you use it; Information related to purchases you make, services you use, or transactions you carry out on our site, which includes your name, address, telephone number, email address, and banking information; Information that you post on our website with the intention of publishing it on the internet, which includes your username, profile pictures, and the content of your posts; Information contained in any communications that you send to us by email or through our website, including the content and metadata; Any other personal information that you communicate to us.

Before disclosing personal information about another person to us, you must obtain that person's consent regarding the disclosure and processing of their personal information according to the terms of this policy.

D. Use of Your Personal Information

Personal information provided to us through our website will be used for the purposes described in this policy or on the relevant pages of the website. We may use your personal information to:

Administer our website and business; Personalize our website for you; Enable your use of the services available on our website; Present the accommodations rented on our site in the best possible way; Provide you with services purchased through our site; Send you statements, invoices, and payment reminders, and collect your payments; Send you non-marketing commercial communications; Send you email notifications that you have specifically requested; Send you our email newsletter, if you have requested it (you can inform us at any time of your desire to no longer receive our newsletter); Send you marketing communications relating to our business or the businesses of carefully selected third parties which we think may be of interest to you, by post or, where you have specifically agreed to this, by email or similar technology (you can inform us at any time of your desire to no longer receive marketing communications); Provide statistical information about our users to third parties (without those third parties being able to identify any individual user from that information); Process inquiries and complaints made by or about you relating to our website; Keep our website secure and prevent fraud; Verify compliance with the terms and conditions governing the use of our website (including monitoring private messages sent through our website's private messaging service); and Other uses.

If you submit personal information for publication on our website, we will publish it and may use that information in accordance with the permissions you grant us.

Your privacy settings can be used to limit the publication of your information on our website and can be adjusted using the privacy controls on the website.

Without your explicit consent, we will not provide your personal information to third parties for their direct marketing, nor that of other third parties.

E. Disclosure of Your Personal Information

We may disclose your personal information to any of our employees, officers, insurers, professional advisers, agents, suppliers, or subcontractors insofar as reasonably necessary for the purposes set out in this policy.

We may disclose your personal information to any member of our group of companies (this means our subsidiaries, our ultimate holding company, and all its subsidiaries) insofar as reasonably necessary for the purposes set out in this policy.

We may disclose your personal information:

To the extent that we are required to do so by law; In connection with any ongoing or prospective legal proceedings; In order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk); To the purchaser (or prospective purchaser) of any business or asset that we are (or are contemplating) selling; and To any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal information where, in our opinion, such court or authority would be reasonably likely to order disclosure of that personal information.

Except as provided in this policy, we will not provide your personal information to third parties.

F. International Data Transfers

Information that we collect may be stored, processed, and transferred between any of the countries in which we operate, in order to enable us to use the information in accordance with this policy. Information that we collect may be transferred to the following countries which do not have data protection laws equivalent to those in force in the European Economic Area: the United States of America, Russia, Japan, China, and India. Personal information that you publish on our website or submit for publication may be available, via the internet, around the world. We cannot prevent the use or misuse of such information by others. You expressly agree to the transfers of personal information described in this Section F.

G. Retention of Your Personal Information

This Section G details our data retention policies and procedures, which are designed to help ensure we comply with our legal obligations regarding the retention and deletion of personal information. Personal information that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes. Without prejudice to article G-2, we will generally delete personal data in these categories at the date and time specified below: This type of personal data will be deleted {ENTER DATE/TIME}; and {ENTER OTHER DATES/TIMES}. Notwithstanding the other provisions of this Section G, we will retain documents (including electronic documents) containing personal data: To the extent that we are required to do so by law; If we believe that the documents may be relevant to any ongoing or prospective legal proceedings; and In order to establish, exercise, or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk).

H. Security of Your Personal Information

We will take reasonable technical and organizational precautions to prevent the loss, misuse, or alteration of your personal information. We will store all the personal information you provide on our secure (password and firewall-protected) servers. All electronic financial transactions conducted through our website will be protected by encryption technologies. You acknowledge that the transmission of information over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet. You are responsible for keeping the password you use for accessing our website confidential; we will not ask you for your password (except when you log in to our website).

I. Amendments

We may update this policy from time to time by publishing a new version on our website. You should check this page regularly to ensure you are familiar with any changes made to this policy. We may notify you of changes to this policy by email or through the private messaging system on our website.

J. Your Rights

You may instruct us to provide you with any personal information we hold about you; provision of such information will be subject to the following:

Payment of a fee; and The supply of appropriate evidence of your identity (for this purpose, we will generally accept a notarized photocopy of your passport plus an original copy of a utility bill showing your current address).

We may withhold personal information that you request to the extent permitted by law.

You may instruct us at any time not to process your personal information for marketing purposes.

In practice, you will either expressly agree in advance to our use of your personal information for marketing purposes, or we will provide you with an opportunity to opt out of the use of your personal information for marketing purposes.

K. Third Party Websites

Our website includes hyperlinks to, and details of, third party websites. We have no control over, and are not responsible for, the privacy policies and practices of third parties.

L. Updating Information

Please let us know if the personal information that we hold about you needs to be corrected or updated.

M. Cookies

Our website uses cookies. A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server. Cookies may be either "persistent" cookies or "session" cookies: a persistent cookie will be stored by a browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the browser is closed. Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies.

The names of the cookies that we use on our website, and the purposes for which we use them, are described below: We use Google Analytics and Adwords on our website to: {INCLUDE ALL THE WAYS COOKIES ARE USED ON YOUR SITE} recognize a computer when a user visits the website/ track users as they navigate the website/ enable the use of a shopping cart on the website/ improve the usability of a website/ analyze the use of the website/ administer the website/ prevent fraud and improve the security of the website/ personalize the website for each user/ target advertisements that may be of particular interest to specific users (describe your other purposes);

Most browsers allow you to refuse to accept cookies. For example: with Internet Explorer (version 10), you can block cookies using the cookie handling override settings available by clicking on "Tools," "Internet Options," "Privacy," and then "Advanced"; with Firefox (version 24), you can block all cookies by clicking on "Tools," "Options," "Privacy," then selecting "Use custom settings for history" from the drop-down menu and unchecking "Accept cookies from sites"; and with Chrome (version 29), you can block all cookies by accessing the "Customize and control" menu and clicking "Settings," "Show advanced settings," and "Content settings," then selecting "Block sites from setting any data" under the "Cookies" heading.

Blocking all cookies will have a negative impact on the usability of many websites. If you block cookies, you will not be able to use all the features on our website.

You can delete cookies already stored on your computer. Example: with Internet Explorer (version 10), you must manually delete cookie files (you can find instructions for doing so at http://support.microsoft.com/k...); with Firefox (version 24), you can delete cookies by clicking "Tools," "Options," and "Privacy," then selecting "Use custom settings for history," clicking "Show Cookies," and then clicking "Remove All Cookies"; and with Chrome (version 29), you can delete all cookies by accessing the "Customize and control" menu and clicking "Settings," "Show advanced settings," and "Clear browsing data," then selecting "Delete cookies and other site and plug-in data" before clicking "Clear browsing data."

Deleting cookies will have a negative impact on the usability of many websites.